Shared Team Inbox for WhatsApp & Instagram

Manage all conversations in one place. Assign chats, collaborate with your team, and never miss a lead.

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50%

Faster response time

0

Missed messages

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Agent support

Live

Collaboration

Team collaboration features

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Multi-Agent Access

Allow multiple agents to handle conversations from one number.

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Chat Assignment

Assign chats to team members and track performance.

Internal Notes

Collaborate internally without affecting customer conversations.

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Performance Tracking

Monitor agent response times and resolution rates.

Feature Intro

Improve team productivity and customer experience

Centralized communication dashboard

Faster response time with automation

Better team coordination

Use Cases

Who benefits from a shared inbox

Our platform is designed for agility, ensuring you can manage leads and broadcasts effortlessly from your desktop or mobile app.

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Support Teams

Handle high volumes without missing a single chat.

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Sales Teams

Assign and track leads across team members.

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Agencies

Manage client conversations from one place.

Steps

Go live in just 3 simple steps

Our user-friendly platform allows you to setup your entire communication infrastructure without any technical knowledge.

1. Connect Your Official API

Get your official WhatsApp Business API or Instagram account connected in under 30 minutes with our guided setup.

2. Build Your Automation Flows

Use our no-code drag-and-drop builder to create chatbots, broadcast campaigns, and interactive flows.

3. Scale Your Customer Engagement

Go live and start communicating with thousands of customers. Manage all your chats from one unified dashboard.

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Frequently Asked Questions

What is a shared WhatsApp inbox?

A shared inbox allows multiple team members to manage conversations from one WhatsApp number.

How many agents can use the inbox?

You can add unlimited agents depending on your plan.

Can I assign chats to specific agents?

Yes, chats can be manually or automatically assigned based on rules.

Is conversation history preserved?

Yes, all chat history is stored and accessible to your team at any time.

CTA

Manage conversations as a team

Never miss a lead. Respond faster with a shared WhatsApp inbox.