Every channel, one view
What’s included
- Per-platform metrics in one place
- Trends over any time range
- Filter by team, segment or campaign
Analytics
See what's working across every channel.
One dashboard for replies, deflection, broadcast performance, automation conversion and voice outcomes — so you act on what moves the needle, not vanity metrics.
61%AI deflection rate
1dashboard, every channel
100%actions in the audit log
Capabilities
Everything analytics gives your team
Measure what AI saves you
What’s included
- AI deflection and resolution rates
- First-response and handling time
- Agent productivity and SLA attainment
Export and stay accountable
What’s included
- Scheduled exports and reports
- Append-only audit log
- Role-based access to data
Insight in three clicks
From raw conversations to decisions.
1Connect your channelsMetrics start flowing the moment a channel is live.
2Pick your viewChoose a channel, team or campaign and a time range.
3Act on itSpot what's working and double down — or fix what isn't.
For the first time we can see every channel in one place and prove the impact of AI on our response times.
Arjun PatelFounder, Glow Labs AgencyAnalytics FAQ
Which channels are reported on?
All of them — WhatsApp, Instagram, Messenger, voice and more, side by side in one dashboard.
Can I export the data?
Yes. Schedule exports and reports, and keep an append-only audit log of every key action.
Can I measure AI's impact?
Yes. Track AI deflection, first-response time and agent productivity to quantify the value AI adds.